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SAP ruptures the procurement universe by scooping up Ariba
Are we in the Cloud yet? With all the quick-thinking and finesse of an Italian analyst in a Hollywood Hills salami shop, here’s HfS Research’s Tony Filippone imparting the scoop on why SAP just bought...
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It’s more about technology than ever for HR executives…
Our world at HfS has been dominated by the need for organizations to upscale their talent and their capabilities to improve their operations – and how the majority are turning to their service...
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Why the social enterprise matters… Yarmis brings his thoughts back from...
We can’t understate the importance of social media on the enterprise. Hey – we bet our whole business model on it! And that’s why we hired one of the best thinkers in the social sphere to help us...
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Alsbridge digs deep into the guts of the Cloud with Telwares acquisition
A subtle, but decisive, shift took place in the sourcing advisory landscape today, as Alsbridge’s announced the acquisition of leading telecoms/networking sourcing advisor, Telwares. This move firmly...
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Outsourcing may be battered, bruised and vilified… so why is only a twentieth...
2013: A new dawn for a maturing outsourcing industry Make no bones about it: 2012 was a pretty dire year for the industry known as “outsourcing”. However, brand new data from our State of Outsourcing...
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Why the mid-market is the mother-in-law of outsourcing
I want the best SaaS platform, some great BPO and a bunch of data scientists… When is comes to outsourcing, dealing with the middle-market has been somewhat akin to dealing with the mother-in-law:...
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Corsello OnDemand… on talent management, modern marketing and a little bit more
“It’s not all about social media, it’s about everything we do being very integrated”. Jason Corsello is VP, Strategy at Cornerstone OnDemand About a decade ago, when I was chugging along in the...
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Replay of “Outsourcing is DEAD! Long Live Outsourcing…”
Firstly folks, apologies for the dramatic title, but it certainly worked – we had a record 1,400 participants tuning in to yesterday’s webcast, to discuss the key findings of the largest-ever global...
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It’s time to de-social our lives
Shall we all go home and tweet each other instead? The hype over social media is over. While most of us – as individuals – have found the right uses for social media in our personal and professional...
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Frankly, Malcolm Frank… Part 1
The client problem, today, is fundamentally different. The clients are not saying, “I know this process and I know the organization, I know the technology, help me do it better faster cheaper”. They’re...
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Frankly, Malcolm Frank… Part 2
When vendors, particularly hardware and software vendors, were running around and talking about ‘Cloud this and Cloud that’, and ‘Big Data this and Big Data that’, we felt they were missing the point,...
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Can Salesforce and Workday’s hook-up genuinely hurt the SAP and Oracle empire?
Last week, Salesforce.com’s Chairman and CEO Marc Benioff, and Workday’s Chairman, Co-Founder and Co-CEO Aneel Bhusri held a press/analyst conference where they unveiled a unique partnership between...
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Traditional outsourcing advisory is dead.
Who’s feeling disruptive today? Why do service providers still hover feverishly around outsourcing advisors willing them to invite them into huge contracts… when the reality is that most maturing...
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Time to inoculate your firm against early-onset Zombieism… by coming to the...
When Zombieism takes its grip on enterprise operations, many fail to realize… until it’s too late. In fact, many of you reading this may already be exhibiting signs of early-0nset Zombieism and...
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Why so many cost-obsessed CEOs will fail if they ignore their supplier...
Recessions are good times for business leaders who love to focus on containing costs. Saving money is the name of the game, and executives who achieve this for their organizations become heroes....
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HR in the Cloud: It won’t kill HRO, but it may kill what’s left of...
How much longer will we be staring into the HR abyss? My attention was momentarily side-tracked by an interesting blog penned by HR blogger-cum-consultant Andy Spence bearing the dramatic title ”Will...
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Naomi Bloom: HRO needs to focus on business analyst services, not call...
Naomi Bloom discusses the new breed of SaaS-savvy HRO providers My little rant last week (click here) about HRO and SaaS seemed to ruffle a few feathers. It’s clear, without the benefit of...
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2014 shared services and outsourcing outlook Part I: It’s time for...
Are you feeling relephant? One of the great discussion topics coming out of the recent Blueprint 3.0 sessions in New York was centered on how enterprise operations can progress beyond the “ordinary”...
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Industry analysts: a new world order is already coming
As we embark on our fifth year in operation at HfS, I’ve been reflecting on where the research analyst industry is going. I’ve always passionately believed research thrives on innovation and disruption...
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Automation killed the gamification star
“Rewritten by machine and new technology, and now I understand the problems you can see” Source: “Video Killed the Radio Star” by the Buggles, 1979 Yes, even back in ’79, when a portly Christian Bale...
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